Before launching its bot, Charter’s customer support agents were answering around 200k live chats per month, a large portion of these for common use cases including forgotten passwords or usernames. A chatbot platform allows businesses to host multiple AI chatbots all in one place. Chatbot platforms are crucial when companies want to deploy chatbots across multiple communication channels like messenger, SMS, email, and directly on the website. However, HubSpot does have code snippets, allowing you to leverage the powerful AI of third-party NLP-driven bots such as Dialogflow. An excellent AI-based chatbot platform, Pandorabots offers comprehensive solutions for full turnkey chatbot development. The SDK for Wit.ai is available in multiple languages…